5K VPN Quick Start

Create an account and save your login details

Start on the account creation page in the 5K VPN user panel. It is separate from this guide: use the guide for instructions and the user panel to manage plans, subscriptions, and orders. 5K VPN does not require an email address; create an account with a username and password. Choose a username you can recognize, and set a unique password rather than reusing credentials from another site.

After submitting the form, follow the page instructions to open the user panel. If the username is already taken, choose another and try again. If you already have an account, use the sign-in page instead of creating a second one. Once your account is created, check that the panel shows the account you just used before proceeding to payment. Plans and orders belong to the account signed in at the time of payment, so double-check when switching devices.

Because account creation does not require an email address, make sure you save your username and password. A trusted password manager can help. Do not rely solely on your browser’s current sign-in session, write your password in a public note, or share it with anyone. You do not need to look for a subscription link yet. Choose a plan first, then get the subscription once the panel shows that the plan is active.

First Month Free

Choose a plan and check payment status

After signing in, open the Plans section in the user panel. Choose a billing option, then check the data allowance. Monthly subscriptions are suited to ongoing use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly from the activation date. For occasional use, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is available until used and never expires. See the full comparison on the plans and pricing page.

You do not need to guess how much data a particular app will use. Start with your typical usage: occasional browsing uses less than extended video streaming, and multiple devices share the same plan allowance. 5K VPN has no limit on the number of devices that can be connected at once, but that does not mean plan data is unlimited. Before ordering, check the plan name, price, allowance, and billing type. In particular, make sure you know whether you are choosing a monthly subscription or a data package.

After confirming your order, pay using the Alipay, WeChat Pay, or USDT option provided in the panel. You may need to switch between the payment page and the panel. When payment is complete, return to the original order page or Account Overview and check the order status and whether the plan is active. Do not assume your subscription is ready just because you closed the payment page, and do not place duplicate orders before checking the status.

If the payment provider shows that payment is complete but the panel has not updated, refresh the order status and check that you are in the right account. If the issue persists, keep your order details and explain the situation through a support ticket in the user panel. Do not share payment credentials publicly. 5K VPN offers a 30-day money-back guarantee; see the refund policy for eligibility and instructions. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days. Review the change details shown in the panel before confirming.

Choose a plan

Get your subscription and import it into a client

Once your plan is active, open Account Overview in the user panel. Check your plan status and remaining data, then find the subscription or import section. The subscription link lets a client retrieve the server configuration available to your account. It is not a regular website address or an installer. Downloading a client and importing a subscription are separate but related steps: install a compatible client on your device, then use the subscription to load servers into it.

If the panel offers a one-click import for your client, install the client first and then use that option. If you copied the subscription link, paste it into the client’s Subscription or Configuration section. Follow the instructions in the Downloads section and do not mix import links intended for different formats. If your browser asks to open the client, check that the app name is correct before allowing it. If the app does not open, your account is not necessarily the problem; you can import the link from within the client instead.

Do not paste your subscription link into a search box, public chat, or unfamiliar online conversion tool. Anyone with the link may be able to view its configuration, so protect it as you would a password. The example below is a dummy link for illustration only. It cannot connect and should not be copied into a client:

https://example.com/sub?token=YOUR_TOKEN

After copying the real link, go straight to the next step and import it without editing its parameters. If no subscription is available in Account Overview, check your payment and plan status first. If the panel’s copy button works but the client cannot read the link, check the import format in the FAQ. When reporting an issue, you can include the error text, but hide the subscription URL and account credentials in any screenshots.

Open Account Overview

Import into a client for your platform

Open the Downloads section in the user panel and choose your device’s platform. Use a listed client that supports subscription configuration imports, and follow its instructions. Clients for Windows, macOS, Android, and Linux are available after you sign in. Get your subscription from the user panel after signing in. The iOS download link also requires an active, unexpired plan. This guide does not provide direct installer links, and you do not need to use download links from other guides.

Windows: Add a subscription from the configuration page

Choose a Windows client in the Downloads section, install it according to the instructions, and launch it. In the client, look for a page called Configuration, Subscription, or something similar. Choose an option such as Add configuration or Import from link, then paste the entire subscription link copied from Account Overview. If the client asks for a display name, use one that is easy to recognize, especially if you plan to add other configurations later. The display name is not your username; do not enter your account password there.

Save the subscription, then update or refresh it. Wait for the server list to appear, then set the configuration you just imported as the active one. If the list is empty, check the update result before connecting. Windows clients may offer both system proxy and tunnel modes. For first-time use, follow the default mode recommended in the Downloads instructions and avoid running other proxy tools at the same time. Leave the client open after importing; you will test the connection in the next section.

macOS: Import and check the active configuration

Choose a macOS client in the panel, download it, then install and open it as prompted by the system. On first launch, you may need to confirm the app’s source; follow the system and Downloads instructions. In the client’s Configuration or Subscription section, choose an option to add from a URL or link. If the panel supports one-click import for that client, you can also switch from the browser to the installed app and save the imported configuration after checking its details.

After adding the subscription, update it and check that the new configuration is selected. Some clients keep running in the menu bar after you close the main window, so a closed window does not mean the connection has stopped. When you enable a proxy or tunnel later, the system may ask to authorize a network configuration. Make sure the prompt comes from the client you just installed, then allow it as instructed. To disconnect, explicitly disconnect in the client or menu bar rather than just closing the window.

Android: Load servers from a link

Choose an Android client in the Downloads section and install it according to the instructions. If the system displays a warning about the installation source, check that the installer came from the link provided in the user panel before continuing. In the client, find the add option in the Subscription or Configuration list, choose import from link, paste the subscription, and save it. The clipboard may be overwritten when you copy something else. If the link is reported as invalid, return to Account Overview, copy it again, and retry.

Once the update succeeds, select the configuration you just imported and open the server list. The first time you connect, Android will usually ask for permission to set up a VPN connection. Check the app name and allow it. Other VPN apps on your device may switch the active connection, so keep the client you want to use running while troubleshooting. If the connection drops only when the app is in the background, check the system’s background activity and battery settings for that app. There is no need to change every system setting during initial setup.

iOS: Get the client from the user panel

Sign in to the user panel and check that your plan is active and has not expired. Then open the iOS link in the Downloads section and follow the panel instructions to get the client from the App Store. If you do not meet the link requirements, return to Account Overview and check your plan status. Do not choose a similarly named app at random from search results. Once installed, return to the panel and follow the current client instructions to import with one tap or by copying the link.

To import by link, go to the client’s Subscription or Configuration section, choose Add, paste the link, and save it. Then update the subscription. For one-tap import, your browser may ask to open the app; continue in the app and confirm the import rather than stopping at the browser prompt. When you connect, iOS may ask to add a VPN configuration. Check which app requested it and authorize it through the system prompt. Once the server list appears, continue to the exit-region check below. A VPN icon in the system status bar does not by itself mean the content you want is accessible.

The import is complete when the configuration is saved, the update finishes without errors, and selectable servers appear. Seeing a configuration name in the list alone does not confirm that the subscription was loaded successfully.

Connect to a server and verify cross-border access

Choose a server in the region that matches the service you want to access, then connect. For example, to view content for Japan, choose a Japan exit server. For everyday browsing, start by testing a region you use often. See the server page for coverage. Server names help you choose an exit region, but they do not guarantee that a streaming platform will show content for that region. Platforms also consider your account region, content rights, and how they identify the exit server.

For your first connection, use the rule mode recommended in the client instructions. Rule mode uses the configuration to decide which requests go through the proxy and which connect directly, so not every website will necessarily show the same exit region. Do not switch repeatedly between global, rule, and tunnel modes just to see a different IP. Note the current mode first; you can adjust it after testing if needed. For details on how the modes differ, see the setup guide. This page covers only the steps you need to get started.

Once the client shows that you are connected, open the IP lookup page and check whether the exit region for that request matches your expectations. The result reflects the route used by that request only; it does not verify every app. If it still shows your usual network region, check that the connection is on, the right configuration is selected, and your browser is using the client’s proxy. In rule mode, also check how the IP lookup request is routed.

Next, open the website or app you actually want to use. For streaming, go to a specific playback page and try playing something rather than just checking whether the home page loads. For AI tools, check that sign-in and requests work as expected. If the page was already open, reload it or close and reopen it to avoid mistaking a stale page for the result of your current connection. Treat content-region or account-permission issues separately from network connectivity.

If the service still does not work after connecting, check these items in order: Is your account plan active? Is there enough data left? Did the subscription update successfully? Is the right configuration selected? Is the system connection enabled? Once these basics are confirmed, try another server in the same region. Change one setting at a time, and keep a note of the error and the app where it occurred. This usually makes it easier to find the cause than repeatedly reinstalling the client.

If you still need help, check the connection and troubleshooting sections in the FAQ. To submit a support ticket, include your device platform, client name, current mode, server region, and steps to reproduce the issue. Hide your subscription link and account password. Once your connection is verified, day-to-day use only requires checking your plan status, updating your subscription, and choosing a server; you do not need to import it again each time.